herald-mail.com/news/tristate/hm-waynesboro-chamber-offers-customer-behavior-breakfast-20121120,0,4778706.story
6:34 AM EST, November 20, 2012
WAYNESBORO, Pa.
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The Greater Waynesboro Chamber of Commerce in early December will offer “Understanding People’s Behavior,” a breakfast seminar focused on customer service.
Led by Dick Marks, developer of relational skills series “The Friendliest Place in Town,” the seminar will be from 8 to 9 a.m. Wednesday, Dec. 5, in the chamber office, 5 Roadside Ave.
The seminar will help those who attend develop their ability to recognize strengths and weaknesses in themselves and others; improve their rapport with others; and improve their self-confidence in relationships, according to a news release.
Free for Greater Waynesboro Chamber of Commerce members, the seminar costs $15 per person for non-members. A continental breakfast will be available.
Registration is required and seating is limited so, early registration is advised. To register, call the chamber at 717-762-7123 or e-mail memberservices@waynesboro.org.
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