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Problem Solver: Passengers left holding the bag on airline luggage fees
The trip was to celebrate the Robertses' 20th wedding anniversary, and for the most part it was spectacular. It certainly started innocently enough. On Oct. 11, Paul Roberts and his wife, Judy, checked in online for their United Airlines flight to...
Tags: Credit and Debt, Ceremonies, Arts and Culture, Trips and Vacations, United Air Lines
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Taking aviation's pulse
Every month, the U.S. Department of Transportation releases a fascinating window into the American aviation system, and it's there for everyone to see. The Air Travel Consumer Report usually is released at the second week of each month, with a head-...
Tags: LaGuardia Airport, Air Transportation Delays, Trips and Vacations, Transportation, U.S. Department of Transportation
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Plane refund? If you're fast
If you knew that you're entitled to a full refund on almost any plane ticket within 24 hours of purchase, congratulations. If you didn't know, you're not alone. I randomly asked 10 or so smart, hardworking people who travel with some regularity, and not...
Tags: Air Transportation Delays, Credit and Debt, Services and Shopping, Trips and Vacations, Transportation
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Be cheap: Low-cost carriers beat traditional airlines in customer satisfaction
Tribune NewspapersIn the world of air passenger satisfaction, "inexpensive" doesn't necessarily mean "cheap." For yet another year, smaller "low-cost" airlines bested their luxurious counterparts in a survey of overall customer satisfaction, according to a J.D. Power...Tags: Customs and Tradition, Arts and Culture, United Air Lines, Transportation, JetBlue Airways
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Airline PR weathers the storm
Hurricane Sandy turned out to be one of the most disruptive forces on air travel in recent memory. According to FlightStats (flightstats.com), which tracks airline and airport on-time performance, almost one-fifth of flights on U.S. carriers were...
Tags: Air Transportation Delays, Media Industry, Trips and Vacations, Transportation, Hurricane Sandy (2012)
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American Airlines disputes claims made by protesting pilots at LAX
L.A. NOWResponding to pilots who picketed at LAX, American Airlines reiterated that the carrier’s flight delays and cancellations are due to a surge in pilots taking sick time and making an unusually high number of requests for minor repairs.... -
Jet-setters eager to get glimpse of new Learjet 85
As the debut of the newest iPhone creates a giant buzz among the general public, Chicago's most elite jet-setters are agog over a different sort of consumer toy. The subject of their fascination is the upcoming release of a new personal business...
Tags: Government, Frank Sinatra, Travel, Chicago Tribune, Politics
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Fiji for beginners
That cannibal thing is over. Fiji is a perfectly safe and wonderful place for an island getaway. Long a vacation site for New Zealanders and Australians, Fiji has been showing up more on Americans' radar. The archipelago offers beauty, ease and a...
Tags: Cruise Ship Jobs, Tourism and Leisure, William Bligh, Trips and Vacations, Transportation
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Getting to Mexico just got easier
Company and airport officials this week lauded Mexico City-based Interjet's recent announcement that it will begin offering nonstop daily service from John Wayne Airport to Guadalajara and Mexico City starting in October. Interjet — which company...Tags: Companies and Corporations, JetBlue Airways, Los Angeles International Airport, Travel, Air Transportation Industry
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Spirit Airlines begins service from BWI with three daily flights
Just days after Baltimore Washington International Thurgood Marshall Airport learned it would lose three daily Southwest flights early next year, it rolled out the welcome mat for three new daily flights by Spirit Airlines. The first flight arrived...
Tags: LaGuardia Airport, Trips and Vacations, Spirit Airlines, Transportation, Travel
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Airline seats shrinking
KWCH 12 Eyewitness NewsAir travel could get more cramped. United Airlines is planning to downsize some of its seats, hoping it will allow the airline to fit more passengers on each flight. United plans to retrofit 152 of its Airbus jets with slimmer seats. The new seats...Tags: Spirit Airlines, Transportation, United Air Lines, Travel, Air Transportation Industry
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Everything carries a price in this business climate
By now, the idea of airline baggage charges, extra legroom at a cost, paying for food and so on, has become for travelers a bit like the preflight safety spiel about how seat belts work. It may annoy. Or perhaps it has become so common that it no...
Tags: Companies and Corporations, United Air Lines, Starbucks Corp., Travel, Air Transportation Industry
Nov 13, 2012
|Column| Chicago Tribune
Sep 25, 2012
|Column| Chicago Tribune
Oct 23, 2012
|Column| Chicago Tribune
Jun 14, 2012
|Story| Chicago Tribune
Nov 6, 2012
|Column| Chicago Tribune
Sep 21, 2012
| Los Angeles Times
Sep 24, 2012
|Column| Chicago Tribune
Sep 18, 2012
|Story| Chicago Tribune
Sep 20, 2012
|Story| Daily Pilot
Sep 6, 2012
|Story| Baltimore Sun
Sep 5, 2012
|Story| KWCH
Sep 2, 2012
|Column| Chicago Tribune
Original site for Air Transportation topic gallery.
